Exchange and Return Policy

Return/Exchange Period:
You may request a return or exchange only if the item arrives damaged. Customer service must be contacted within 3 days of receiving the product.

Required Conditions:

• The product must be photographed immediately upon receipt to the damage.

• Photos should be sent to customer service via email or the designated contact number.

• The case will be evaluated, and the damage will be verified before issuing any replacement or compensation.

Please note:
All other products are non-returnable and non-exchangeable due to the unique, handcrafted nature of each artistic piece.